Privacy policy

Privacy Policy Last Updated: March 31, 2026

Introduction

This Privacy Policy explains how we collect, use, process, and disclose your information across our design, photography, videography, and web services platform.

Information We Collect

1. Information You Provide

  • Personal Information: Name and contact details, email address, phone number, billing address, payment information, and company details (if applicable).

  • Project Information: Brand assets and guidelines, project briefs and requirements, feedback and communications, design and media preferences, and client-supplied content, materials, or footage.

2. Information Automatically Collected

  • Website Usage: IP address, browser type, device information, operating system, pages visited, time spent on pages, referring website, and date and time of visits.

  • Cookies and Tracking: Essential cookies for website functionality, analytics cookies for performance measurement, preference cookies for user experience, and marketing cookies (with consent).

How We Use Your Information

1. Service Delivery

  • Process design, web, and media requests.

  • Manage subscription and project-based services.

  • Handle project communications and deliver completed work.

  • Process payments and provide customer support.

2. Service Improvement

  • Analyze user behavior to improve website functionality.

  • Enhance service offerings and optimize user experience.

  • Debug technical issues.

3. Communication

  • Service updates, project status notifications, and subscription information.

  • Marketing communications (with consent) and newsletter distribution (opt-in only).

Data Storage and Security

1. Data Storage

  • Secure cloud storage providers with industry-standard encryption.

  • Regular security audits and limited staff access.

  • Secure backup systems for working files and media assets.

2. Data Retention

  • Active client data retained during the service period.

  • Archived project data kept for up to 7 years.

  • Financial records kept as required by law.

  • Option to request data deletion at any time.

3. Security Measures

  • SSL/TLS encryption.

  • Secure password policies and two-factor authentication.

  • Regular security updates.

Information Sharing

1. Third-Party Service Providers We may share necessary data with trusted third parties to facilitate our services, including:

  • Payment processors.

  • Cloud storage services (e.g., for delivering large video or 3D render files).

  • Email service providers and analytics tools.

  • Project management software.

2. Legal Requirements We may disclose information in response to court orders, legal obligations, government requests, rights protection, or terms enforcement.

Your Rights and Choices

1. Access Rights You have the right to view personal data, request data copies, update information, correct inaccuracies, and download your data.

2. Control Options You may opt-out of marketing, adjust cookie preferences, unsubscribe from newsletters, delete your account, or submit data removal requests.

Children's Privacy

We do not provide services for individuals under 13. We do not knowingly collect minor data. Parent/guardian consent is required, and immediate data deletion will occur if unauthorized minor data collection is discovered.

International Data Transfers

Given the nature of remote contract work, data may be subject to cross-border transfers. We comply with standard contractual clauses and international privacy standards to ensure data protection agreements are upheld.

Changes to Privacy Policy

We reserve the right to update this policy. Users will receive notice of material changes and email notifications of updates, with a 30-day notice when possible. Continued use of our services implies acceptance.

Specific Rights by Region

1. European Users (GDPR)

  • Right to access, rectification, erasure, restrict processing, data portability, object, and rights related to automated decision making.

2. California Users (CCPA)

  • Right to know what personal information is collected, whether it is sold or disclosed, say no to the sale of personal information, access personal information, and right to equal service and price.

3. Other Regions

  • Additional rights as required by local law (e.g., Mexican data protection standards for local operations).

Compliance and Certification

We strive to maintain compliance with GDPR, CCPA, local privacy laws, and general industry standards.

Contact Information For privacy-related inquiries regarding wischie.co or Bahia Creative Studio: Jordan Wischmann / jordan@wischie.co

By using our services, you acknowledge you have read and understood this Privacy Policy.